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The victim, Natasha Saine, 23, a teacher, said Ceotis Franks beat her with a blowtorch canister, then tied her hands and feet and dropped her in a bathtub full of water, where he slit her throat. In a 1996 case, a cable technician from Comcast used his position to enter an Arkansas woman’s home, where he raped her at knifepoint, then tried to kill her. That can be true even in extreme situations with extensive evidence of company awareness of the employee's past. Out-of-court settlements are common in negligence cases, allowing companies to avoid publicly accepting blame. Victims claim that companies either failed to verify employment or did not properly supervise the employee on the job.ĭavid Sokolow, a corporate law expert at The University of Texas at Austin, said the debate often centers on whether a company can be held responsible for a crime an employee commits. When cases make it to the legal system, one theme tends to dominate: negligence. Incidents have ranged from robbery and identity theft to beatings, sexual assault and murder. That’s a question Thomas’ family and others across the country have sought to answer.

If they commit a crime, how much responsibility does the company bear?

The workers often arrive in uniform, with a company badge and, in some cases, a vehicle with a company logo. Like Thomas, people open their doors for all kinds of services – housekeeping, maintenance, repairs. The jury now is considering additional punitive damages.

On June 23, the jury awarded $375 million in compensatory damages, holding Spectrum responsible for 90% of the damages. Had the company taken that step, Holden would have been disqualified as a job candidate for lying. Thomas’ family’s lawyers called the death “senseless, brutal, and preventable.” They contended that Holden lied about his work history and that Charter Communications admitted it did not verify his past employment. Betty Jo McClain Thomas, 83, of Irving, TX was murdered by a Charter cable repairman who showed up at her house in the company's van while he was not scheduled to work.
